needs no introduction I believe. All beauty and fashion freaks would have shopped with them at-least once. They are one of the largest online retailers in India.
I got a chance to shop with Myntra.com last week and I am going to share my experience with you all so that newbie online shoppers might benefit.
A Small Introduction about Myntra.com:
Myntra.com is a one stop shop for all your fashion and lifestyle needs. Being India's largest e-commerce store for fashion and lifestyle products, Myntra.com aims at providing a hassle free and enjoyable shopping experience to shoppers across the country with the widest range of brands and products on its portal. The brand is making a conscious effort to bring the power of fashion to shoppers with an array of the latest and trendiest products available in the country.
The website has bagged various awards including 'Fashion eRetailer of the Year 2013' by Franchise India – Indian eRetail Awards and 'Best E-commerce Website for 2012' by IAMAI – India Digital Awards.
The website layout looked welcoming. It was extremely user friendly. Creating an user account was hassle free as we can even simply link it up with our facebook profile.
I shopped from their “cosmetics & perfumes” section.
They stock a wide variety of brands like yardly, Tony and guy, Maybelline, L’Oréal etc. They stock all new launches like the L’Oréal Paris Shine Caresse Lip gloss, Maybelline Lip Paints and the color show eyeliner pencils. But few good ones like Rimmel, Bourjois etc are not available.
I wanted to buy Maybelline Insta Glam Box in pink and it was in stock. They have a small flag “new this week” near the products that are newly launched.
They have a “search” option on the left side of the screen which helps in refining your search easily.
Each and every shade of the same product are listed separately. I felt that it would be great if I can just click on a product and use a drop down menu to select the shade as fishing out shades in brands like Maybelline and L’Oreal especially in their lipstick range would be quite tiresome.
There provide COD and EMI option as well. They ship free for your first order with them irrespective of the value and for all subsequent orders; the minimum purchase should be Rs. 999/- to attract free shipping.
Myntra.com sends a form for returning the product along with a original guarantee. If you are not satisfied or if you feel that the product is damaged you can return it to them using the form which comes with two options ie., 1. You can courier it to them. 2. You can ask them to send a person to collect it at your door step which is pretty cool.
My product came well packed. The outer cover has a disclaimer not to accept it if it comes tampered. Homeshop18 and few merchants in ebay also opt for such outer covers. It is very safe and we can be confident that out parcel has not been tampered with especially considering the state of our courier service providers.
Talking about courier, Myntra.com send its product through their own logistics so chances of your product getting stolen or receiving an empty package is remote.
Myntra.com claims to dispatch your order within 24 hours. I placed the order on Monday Morning around 8 AM and received a message by 3 PM on the same day informing me that my product has been shipped. How cool is that? I received my product promptly by Wednesday afternoon.
Apart from their super cool collections and service, they also offer discounts in some form or the other. Details of the day’s offers or discounts are often mentioned in the header.
If you are a returning customer, you can use your Myntra credits on your next purchase. You also get referral points when you refer your friend.
What I liked:
User friendly website.
Hassle free registration.
Myntra credits and referral points.
All major brands available.
Very good packing.
Hassle free and easy return option.
Sends products via their own logistics.
Very good customer service.
Genuine products - Myntra guarantees about the product
What I did not like:
Brands like Rimmel, Konad, Accessorize cosmetics, Bourjois etc are not available.
Indian Beauty Maniac’s Rating
I had a very good experience shopping cosmetics from Myntra.com. I just hope they include brands like Bourjois and rimmel. I will definitely recommend Myntra to a friend.
More pictures of the product ie., Maybelline Insta Glam Box:
Hope you girls found my review useful. Do share with me what you find cool about Myntra.com in the comment section.
*Products purchased is sponsored by Myntra.com but that has not influenced my review in anyway.